Decision making processes
Decision making involves a process. Some
processes are authoritative—"I'm in charge, and we
do what I say." Some are democratic—"We have
several opinions on this issue. Let's vote, and the majority
rules."
Some are elective—"I'm going to choose someone to
represent me in making decisions and trust that the person I
elect will
reflect my opinion."
What is the consensus model of decision
making?
Decision making by consensus involves
the cooperative development of a decision that is supported
by the entire group. The consensus model emphasizes the equal
weight of each person in making a decision engaging in cooperation
rather than competition. Benefits of the consensus model include:
the likelihood of having a higher quality decision; the likelihood
of enhanced creativity; the level of commitment to the decision
because participants worked so hard in coming to it; and the
values that are implicit in the process, including cooperation,
mutual trust, community, and fairness.
How Does the Consensus Model Work?
- When a decision must be made, a facilitator introduces
an idea for discussion, clearly defining the area to
be discussed and what has to be decided.
- Background information on the issue is provided by group
members or others outside the group. Relevant information
may be added as it arises in the context of group discussion.
Everyone wishing to speak to the issue has ample opportunity
to think through an opinion on the decision to be made.
Each contribution builds on previous statements, agreeing
or disagreeing or expanding; yet each contribution is unique.
Discussion includes factual material, opinion, definition
of the problem, individuals' thoughts and feelings, suggested
approaches for handling the decision, etc.
- Ideas are developed and clarified until it appears that
all viewpoints have been expressed. The facilitator states
the conclusion toward which the group appears to be moving.
When it appears that everyone has had an opportunity to
speak, a "consensus check" occurs. At this point,
every participant voices a choice on the decision to be made.
If not all parties agree to the decision, discussion continues
until a decision on which all parties agree can be made.
What Happens If the Group
Simply Cannot Reach Consensus?
- If a person feels she is unable to agree to the consensus
but does not want to block consensus, then she may choose
to "stand aside." This means that the group agrees
that consensus has been reached. However, a person should
choose to "stand aside" ONLY if she is able
to support the consensus decision. Standing aside should
never be used to pressure someone to accept a group decision
or to avoid addressing the tough issues that might be
involved in making a decision.
- If a person feels strongly that she is unable to support
the consensus decision, then she may "block" the
consensus. The group then moves into a democratic process
of decision-making: voting "for" or "against" the
proposed decision. The majority vote prevails. Blocking
the consensus should be used only as a last resort and
only if the group has put forth a painstaking effort
to come to consensus. The purpose of allowing both standing
aside and blocking the consensus allows for the integrity
of the individual to be held in tension with the integrity
of the group.
What Are Some Basic Assumptions of the
Consensus Model?
- Members of the decision making body should understand
the philosophy and process of the consensus model and
agree to this method of decision making.
- Members should be willing to discuss in a spirit of cooperation,
trust, listening to one another's contributions, attempt
to equalize power, accept responsibility for their decision
making, pay attention to the process as much as the issue
to be decided, and to promote creativity in the decision-making
process.
- Members should assure that all people feel comfortable
as part of the group by proceeding slowly in order to
leave space for quieter members to participate.
- Members should listen carefully to what others say and
ask questions when comments are not understood clearly.
Members should trust that other participants are listening
to her.
- Members should build on what others say and synthesize
the discussion—rather than put ideas into conflict
with one another-taking time to ensure clear understanding
of the matter.
- Members should think creatively, break free from ruts,
and look for new alternatives.
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